Frequently Asked Questions
Product Maintenance
Avoid placing the products in the dishwasher. Do not use chemical cleaners and steel wool pads for cleaning. Do not expose these products to direct sunlight and moist environments. Use a dry cloth (preferably a nano cloth) for cleaning. Avoid direct sunlight exposure.
Generally, copper tends to oxidize and change color when exposed to moisture and heat. However, all products in Crafts of Persia are coated with 5 layers of high-quality polyester to protect against potential color changes, impacts, and damages.
No, for cleaning the products, only use a dry cloth or nano cloth.
Product Information
All products are made by the skilled hands of Iranian handicraft artists, truly representing the authenticity of handicrafts. Therefore, slight height differences may exist in all products.
Yes, many handicraft products are both decorative and functional. Your taste and aesthetic sense in choosing the products can determine their use.
Our collection features a carefully curated selection of the finest handicrafts from the Persian Bazaar in Iran.
Each product page includes the dimensions and weight of the handicraft. You can find this information under the introduction section in the middle of the page.
Since all products sold on Crafts of Persia are handmade, slight variations in height and weight may occur. These variations are noted on the product page.
Order & Shipping
Our return policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For more details, visit our Return Policy page.
Yes, you can change your shipping address within 24 hours of placing your order. Please contact us or email us at support@craftsofpersia.com to update your address.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination country.
However, we currently do not ship to the following countries: Northern Cyprus, Southern Cyprus, Libya, Yemen, Iraq, Jordan, Kyrgyzstan, Turkmenistan, Armenia, Russia, Belarus, Ukraine, Syria, Afghanistan, Israel, Spain, Greece.
You can cancel your order within 24 hours of placing it. Please contact us or email us at support@craftsofpersia.com to cancel your order.
You can change your order within 24 hours of placing it. Please contact us or email us at support@craftsofpersia.com to make changes to your order.
Ordering from Crafts of Persia is straightforward. You can select your Persian handicrafts by Art type (e.g., Firoozehkoobi, Minakari, Khatamkari) or by Usage (e.g., Flower Vase, Candy Dish). Once you’ve chosen a category, you will be directed to a page displaying all related crafts, complete with photos and dimensions. If you decide to purchase an item, click the “Add to Cart” button to proceed to checkout. Enter your full name and address details, and click “Place Your Order.” You will then be redirected to a secure payment gateway to complete your purchase. For full details, check the How to Buy page.
Account & Privacy
To reset your password, go to the login page and click on “Forgot Password”. Follow the instructions to reset your password via email.
We take your privacy seriously. Please visit our privacy policy page to learn more about how we handle your personal information.
If you didn’t find your question, contact us or email us at support@craftsofpersia.com.